Our Privacy Policy

Total Choice Home Loans is committed to protecting the privacy of your personal information.

We abide by the National Privacy Principles set out in the Privacy Act 1988. We will not, under any circumstances, give your personal information to any other organisation for their marketing purposes. We will, with your help, keep your personal information accurate and up-to-date.

This Privacy Policy covers Oxlade Enterprises Pty Ltd trading as Total Choice Home Loans – ABN 73 636 499 319.

Personal information and why is it collected

Personal information includes facts such as a person’s name, address, telephone number, age, family status, occupation and financial data.

With your permission we collect personal information about you for the purposes of assessing you for:

• Finance;
• Completing a loan application;
• Communication;
• Internal Administration.

This personal information may be obtained from you through our consultants, our website or by you contacting our office.

In the ordinary operation of our business, we may disclose your personal information with other associated organisations, such as panel lenders, valuers, lenders’ mortgage insurers, surveyors, accountants, credit reporting agencies and lawyers. We will only disclose to these associated organisations that information necessary for them to perform their services. Otherwise, we will not disclose your personal information unless required by law.

Why we would like to keep in touch with you

As a valued client, we would naturally like to keep in touch with you and provide you with current information about market conditions, mortgage loans and other related areas of interest. If you do not wish to receive this information, you may at any time decline to do so by contacting us on (08) 9433 4841 or 0411 870 957 or head on over to our Contact page and send us an email.

How to access your personal information

You have the right to inspect the personal information that we hold about you and to request corrections at any time by contacting us as specified above.

Protecting your personal information

We will take reasonable steps to protect your personal information by storing it in a secure environment, and when the information is no longer needed it will be destroyed. We will also take reasonable steps to protect any personal information from misuse, loss and unauthorised access, modification or disclosure.