If you have any complaints about our services, please contact us. If we are unable to resolve your problem, you may contact our external dispute resolution scheme. External dispute resolution is a free service established to provide you with an independent mechanism to resolve specific complaints. Our external dispute resolution provider is COSL (Credit Ombudsmen Services Limited).
Our COSL registration number is #406149.
COSL can be contacted on 1800 138 422 or by visiting www.cosl.com.au.